Delivery

BOMU test store. These example terms describe the demonstration offer and are not verified fulfilment commitments.

Where we deliver

Free standard delivery is available to the 27 European Union countries, the United Kingdom and the United States. Other destinations are not currently available at checkout. Select your country in the footer before shopping.

When to expect your chair

Estimated arrival is 5–10 business days from order confirmation. This includes 1–2 business days of order preparation; dispatch is not the same as delivery. Business days are Monday to Friday, excluding public holidays at origin and destination. Delivery dates are estimates.

Tracking and delivery

A tracking link is provided after dispatch. Standard delivery is to the building entrance; installation, upstairs carrying and old-furniture removal are not included. Check your access route against the 95 × 95 × 75 cm chair dimensions.

Costs and destination charges

Standard shipping costs €0. Any applicable destination taxes or duties are displayed at checkout. Review the final total before payment.

Delays, damage or address changes

Use our contact form with your order number. For address changes, contact us before dispatch. If your parcel arrives damaged, retain the packaging and share photographs through the support process.

Contact BOMU · Returns & refunds