Frequently asked questions

All about Cloud.

Dimensions

Width 95 cm × depth 95 cm × overall height 75 cm. Seat height: 40 cm. Allow extra space around the chair and measure doors, corridors and stairs. These are the example measurements used in this test store.

Materials & construction

Test specification: 100% polyester bouclé upholstery, polyurethane foam cushioning and a solid-wood internal frame. The cover is fixed and not machine washable. Intended for indoor use.

Care

Vacuum on a low setting with an upholstery brush. Blot spills promptly with a clean cloth; do not rub. For spot cleaning, test mild soap on a hidden area first. Do not bleach, tumble dry or soak. Keep away from prolonged direct sunlight and heat.

Delivery

Free standard delivery to the European Union, United Kingdom and United States. Estimated arrival: 5–10 business days from order confirmation, including 1–2 business days for preparation. Business days are Monday to Friday, excluding local public holidays. Tracking is provided after dispatch. See our delivery page for destinations and details.

Returns & refunds

Our test offer includes a 30-day return window from delivery. Request a return through Contact with your order number before shipping anything. Keep the chair unused and in its original packaging. Change-of-mind collection costs €29 per chair; damaged or incorrect items are collected free. Refunds are processed to the original payment method within 14 days of receipt. See the full return terms.

What is in the box?

One Cloud lounge chair in your selected colour, delivered assembled, plus a care guide. Tables, lamps, separate cushions and other styling accessories are not included.

Before you order

Choose your colour, check the dimensions and enter a delivery address in a supported country. Screen settings can change how colours appear. The final total and any destination taxes or duties are displayed at checkout. This storefront uses illustrative product specifications and return terms for testing.

Delivery · Returns & refunds · Contact BOMU